Delta Air Lines, one of the world’s largest carriers, will stop serving snacks manufactured in an illegal Israeli settlement in the occupied West Bank on its flights from Tel Aviv.
Who Profits, a research project of the Tel Aviv-based Coalition of Women for Peace, learned that Delta Air Lines will stop serving the Ahva Vanilla Halva bar, three weeks after a customer filed a complaint with the company’s legal department.
In the copy of Delta’s email to the customer that I received from Who Profits, Delta Air Lines writes:
From: Delta Customer CareWhoProfits (whoprofits.org) did not release the name of the customer, at the customer’s request. moreDate: Thu, Jul 25, 2013 at 8:00 PM Subject: Delta Air Lines (KMM25201657V70362L0KM) To: [redacted]
RE: Case Number # [redacted]
Dear Ms. [redacted]
We are in receipt of your letter to the Delta Law Department dated July 2, 2013 and the subsequent communication sent on July 25, 2013. We apologize for the delay in our response.
Delta has notified our local catering company to discontinue serving the Vanilla Halva bar in meals onboard Delta flights from Israel.
Please let us know if you have any additional questions or concerns.
Sincerely,
Specialist, Corporate Customer Care
Delta Air Lines
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